Privacy Policy

Bridge is a moment-based transition and composure companion for employees and professionals navigating demanding work environments. It helps people move through the transitions between meetings, tasks, decisions, and the end of the workday through short, structured experiences called crossings.

Access to Bridge is typically provided by an employer or organisation as part of a workplace wellbeing, development, or support initiative.

In this policy, “we”, “us”, and “our” refer to Emergize AG, the operator of the Bridge platform, application, and website.

Bridge provides short guided crossings, audio experiences, and other moment-based interactions designed to support composure, steadiness, and presence during everyday work transitions.

We collect and process information necessary to provide, secure, improve, and operate the Bridge service.

3.1 Account and access data

• Name or alias (where provided)
• Work email address
• Authentication and login information
• Organisation or employer information relevant to account access

3.2 Usage and activity data

• Crossings and experiences started or completed
• Favourites and saved content
• Reminder and ritual preferences
• Engagement and participation information
• General usage patterns
• Technical interaction events necessary for product operation and improvement

3.3 Device and technical data

• Device type
• Operating system information
• Language settings
• Technical identifiers required for secure operation
• Error logs, diagnostics, and crash reports

We do not collect precise GPS location information.

We use information for the following purposes:

• Providing access to Bridge and its features
• Delivering crossings, reminders, and saved experiences
• Maintaining security, reliability, and performance
• Understanding how Bridge is used and improving the product experience
• Developing new features and content
• Providing organisations with organisational-level insights regarding participation, engagement patterns, and workplace transition trends

We do not use personal information to make automated decisions that produce legal or similarly significant effects on individuals.

Where applicable laws require a legal basis for processing, we may rely on:

• Performance of a contract, including providing access to Bridge and related services
• Legitimate interests, including operating, securing, maintaining, evaluating, and improving the service while balancing those interests against the rights and expectations of users
• Consent, where specifically requested for optional features, communications, notifications, or future experimental capabilities

We may share information with the following categories of recipients:

Your employer or organisation

We may provide organisations with organisational-level reporting, participation trends, engagement patterns, and other workplace insights generated from the use of Bridge.

Service providers and processors

We work with carefully selected vendors who support hosting, infrastructure, authentication, analytics, communications, and technical operations.

These providers process information only under appropriate contractual safeguards and only to the extent necessary to provide their services.

Legal obligations

We may disclose information when required by applicable law, regulation, court order, or legal process.

We do not sell personal information to third parties.

We retain account information and service-related data for as long as reasonably necessary to provide Bridge and support organisational access.

Where appropriate, information may be retained for additional periods to:

• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Protect the security and integrity of the service

Where personal information is no longer required, it may be deleted, anonymised, or aggregated.

Data may be stored and processed within the European Union, Switzerland, or other jurisdictions that support the operation of our services. Where required, appropriate safeguards are implemented to support applicable data protection requirements.

Depending on applicable laws, you may have rights including:

Requests may require identity verification before action can be taken.

We implement appropriate technical and organisational measures designed to protect information against unauthorised access, misuse, loss, disclosure, or alteration.

These measures include:

• Encrypted connections

  HTTPS / TLS in transit
• Access controls

  Permission and role management
• Security monitoring

  Ongoing observation of the service
• Application security

  Infrastructure and code practices
• Regular updates

  Maintenance and patching

While no system can guarantee absolute security, we continuously review and improve our security practices.

Bridge may provide links, prompts, or launch experiences that allow users to continue a conversation with third-party AI services such as ChatGPT, Claude, Grok, or similar providers.

These services are operated independently from Bridge and Emergize.

Bridge does not provide personal profile information, employer information, account activity, or individual usage history to these providers as part of this experience.

Any information a user chooses to share after leaving Bridge and interacting with a third-party AI service is governed by that provider’s own terms, privacy practices, and policies.

Conversations that occur within third-party AI platforms take place outside the scope of the Bridge service, and Emergize is not responsible for the handling, storage, processing, or retention of information within those platforms.

If you have questions regarding this Privacy Policy or our handling of personal information, please contact:

You may also have the right to lodge a complaint with a relevant supervisory authority or data protection regulator.

We may update this Privacy Policy from time to time to reflect changes to Bridge, legal requirements, operational practices, or regulatory obligations.

Where appropriate, material changes will be communicated through the service or via email.